All email software and devices, such as Microsoft Outlook, Apple Mail and Mozilla Thunderbird, connect to our email servers using the exact same settings. This article is for users who are familiar with how to use their email software and simply want to know what settings they should be using to connect to our servers. If you are unsure how to use your email software, we recommend reading through our Email setup tutorials article for further assistance.
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Setting |
More information |
Example |
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Username |
Where asked for the username, users must enter their complete email address |
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Password |
Where asked for their password, users must enter the password they selected when creating the email account on our servers. |
******** |
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Incoming Mail Server |
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POP: pop.example.com |
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Incoming Server Port |
Our email servers use all the default incoming server port numbers. |
POP: |
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Outgoing Mail Server |
Where asked for the outgoing mail server, users must enter smtp.domain-name.tld |
SMTP: smtp.example.com |
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Outgoing Server Port |
Most Internet Service Providers (ISP) block port 25 for their own outgoing emails. |
Non SSL = 587 |
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Authentication Type |
Users must use password authentication to send or receive emails from our servers. |
Password |
