Assisted Migration Instructions

To assist us in migrating your emails, we need to find out the size of each of your email accounts (mailboxes) and also test your internet connection speed.

You can click on any of the screenshots below to view a larger image.

Simply reply to the email you received from our Support Team with the information obtained in the following steps

Check the size of your email accounts

Step 1

Open Microsoft Outlook and right-click on the mail account you want to check. Select Data File Properties. (If you are using Outlook 2019, select Properties)

Step 2

On the next pop-up window, select Folder Size

Step 3

The third line shows the total size of that account including subfolders. Make a note of this size alongside the name of the email account.

For example:
myemail1@domain.com – 109,565KB

Check your internet connection speed

Step 1

Open a new web browser window and go to https://fast.com/

Step 2

Allow the test to run. When it has finished, click Show more info

Step 3

Make a note of the Internet Speed (A) and Upload Speed (B)